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Refund Policy

Refund/Exchange Policy

We offer a 30-day Money Back Guarantee on hardware items purchased via our online shop. The products must be returned undamaged and in original packaging. Please call customer service at 706-2-DREAMZ or email info@godreamz.com in advance to obtain an RMA reference (Return Merchandise Authorization) within 30 days of delivery. By placing an order through this business to business website you warrant that you are not a ‘consumer’ as defined in The Consumer Protection (Distance Selling) Regulations 2000.
Return merchandise with RMA reference to:
Go Dreamz Inc,
3675 Crestwood Parkway,
Suite 400, Duluth,
Georgia 30096.
NOTE: Refunds sent with no RMA, or mailed to the distribution center will be returned to sender.
NOTE: Some returns may be required to be shipped to other USA destinations.

Order Cancellation Policy

Please submit any cancellation within 24 hours of placing your order via e-mail to 706-2-DREAMZ or email info@godreamz.com
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out.

Warranty Policy

Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped via a 3-6 working day service unless a rush is requested. The cost of such a shipping upgrade is to be requested and paid by the customer prior to shipment.
90-Day Warranty 

All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as specified by the manufacturer.
One-Year Warranty 

All parts (except refurbished items) come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability, or vendor, and the time of purchase. Replacement is often used within 30 days after purchase with the same product or like product when direct replacement is unavailable. Repair is often necessary for items purchased more than 30 days prior.
Manufacturer Warranty 

Manufacturers sometimes offer additional warranty for some of our products. Customers should contact the manufacturer after warranty expires.

Representation

The person assenting to this Merchant User License Agreement represents and warrants that it has the due right and power to enter into this Agreement, entering into this Agreement will not cause the breach of any agreement Licensee has with a third party and that all of the registration information provided to Go Dreamz POS is accurate in all respects

Governing law and jurisdiction

These Terms shall be governed by USA Law and all Users submit to the exclusive jurisdiction of the USA courts for any matter or dispute arising in relation to these Terms.